This article on Bloomberg Businessweek tells of how two companies began and used wikis within their organizations. One company is Nokia and the other and investment bank, Dresdner Kleinwort. Nokia began the use of the wiki in 2004 as an alternative to using email and collaborative software. Not the company reports that “at least 20% of its 68,000 employees use wiki pages to update schedules and project status, edit files, and so on.” (Carlin, 2007) Nokia has found that their employees have come up with viable alternatives to software that the company used to have to purchase from an outside source. Dresdner Kleinwort had a similar experience in the creation of its wiki. Once the employees began using the wikis, it took off like wildfire.
Both of these companies herald the use of wikis for giving their employees a place to voice ideas to better the company. In addition to the potential to give employees more of a voice, the tools turned out to have huge time saving benefits. Instead of sending around emails with various documents, the employees use their wikis to post the important information so that they do not have to wade through multitudes of emails with attachments. This author sees more companies using wikis as a platform for productivity in the future.
References:
Carlin, D. (2007, March 12). Corporate wikis go viral. Retrieved September 11, 2011, from Bloomberg Businessweek: http://www.businessweek.com/technology/content/mar2007/tc20070312_476504.htm
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